IVR Features

Interactive Voice Response systems provides you many features. Some of the features are following

  • Sound: Play a sound during call
  • Record: To record user voice during the call
  • TTS: To do text to speech and play the output sound
  • Excel: To read/write IVR data into an uploaded excel sheet
  • DTMF: To take input from phone keypad
  • Call Transfer: To transfer the call to another number
  • Web: To do a web api call. Used for web lookup or posting data on a remote server
  • Conference: To start a conference with another number