Healthcare

• Medical Transcription Services - Allows Doctors to Record Transcriptions, which can later be listened to and documented by a Medical Transcribe.
• Automated Prescription Filling - Allows Pharmacies to allow for automated prescription filling services for patients.
• Patient Reminders - Remind patients of upcoming appointments or to take their medicine on time.
• Off Hours Auto Attendant - Provide Emergency Information for Patients off hours when the office is closed.
• Patient Surveys - Survey Patients for Quality Assesment and Increase Customer Satisfaction.
• Bill Collection - Remind Residents of Late Payments due, and provide automated Payment service.

Banking

• Bank Information - Provide Bank Information to Customers including Hours, Services Provided and Locations, etc.
• TeleBanking - Allow Customers to Securely access their Account Details, Transfer Funds, etc.
• Card Enablement - Allow Customers to Enable their Bank, Check, Credit Cards Securely and Automated.
• Call Routing - Route Calls to the proper person/department within a Bank/Office.

Call Centres

• Customer Satisfaction Surveys - Survey Patients for Quality Assesment and Increase Customer Satisfaction.
• Employee Screening - Perform Initial Candidate Interviews for job screening.
• Call Center Automated IVR Functionalities - Provide Automated Account/Company Information to Callers to reduce calls to live Agents.
• Call Center Routing - Route calls to the proper Call Center Agents based on Customer Requirements.

Human Resources

• Employee Screening & Recruiting - Perform Initial Candidate Interviews for job screening.
• Employee Satisfaction - Provide Surveys to Employees to better motivate employees.
• Employee Time Clock - For Employees working on the go, allow them to clock in/out via telephone.

Customer Service

• General Information - Provide General Information to Customers including Hours of Operations, Mailing Address, Driving Directions, Employee Directory, Services Information, etc. Reminders - Remind Customers of Appointments, Late Bills, upcoming events, fund raising efforts, general information.
• Order Processing - Allow Customers to place order over the telephone automated.
• Credit Card Processing - Allow Customers to pay bills via the telephone
• Customer Survey - Survey Customers to provide better customer services
• Bill Collection - Remind Residents of Late Payments due, and provide automated Payment service.

Customer Products

• Product Registration - Allow Automated Registration of Products.
• Recall Information - Allow Information about Product Recall.
• Shipment Status - Allow customer to find information about Shipments.

Retail Stores

• Dealer/Store Locator - For a Multi-Chain of Stores, provide the nearest store information based on phone number or zip code.
• Store Information - Provide Store Hours, Department Routing and Directions.
• Specials/Discounts - Provide information of Specials and Discounts in the store.
• Appointment Confirmation - Allow Customers to Confirm upcoming Appointments.

Education

• Parent Information - Provide information on Upcoming Events, Child's Homework, Leave messages for teachers, Student Grades, Test Schedules etc.
• Student Information - Provide information on upcoming events, Homework info, School Closings, etc.
• Surveying - Provide Survey's on the quality of the teachers, cafeteria, bus service, etc.
• Notication - Notify Parents for Child Absentees, School Closings, upcoming events.

Political Campaigns

• Candidate Awareness - Broadcast Candidate Information to the community for name identification, and Voting Information.
• Mailer Notification - Notify Recipients that Mailers have been sent out, and look out in the mail for it.
• Survey - Allows Voters to let candidates know what are the most important issues to them.

Township/County Government

• Community Awareness - Provide Inbound/Outbound services to inform the community about upcoming events, functions, changes to the laws, etc.
• Emergency Notification - Call Residents to inform them about an Emergency (Tornado, Hurricane, Snow, Storms, etc.)
• Services Provided - Provide Callers with information on what services the township offers.
• Department Routing - Route Callers to the Proper Department within the Municipality Offices.
• Parking - Allow Callers to pay Metered Parking through the Phone
• Bill Collection - Remind Residents of Late Payments due, and provide automated Payment service.

Entertainment

• Ring Tone Services - Allow Callers to Download Ringtones to the Mobile Phone.
• Lottery - Allow Callers to play the lottery through their phone.
• Radio - Allow Callers to Listen to the Radio through the phone.
• Ring Back Services - Allow Callers to Choose their RingBack tone that will be used when callers dial their number.
• Horoscope - Allow Callers to listen to their Horoscope.
• Music Messaging - Allow Callers to Dedicate a Music Message to their Loved Ones, Friends, etc.
• Dating - Allow Callers to Listen to Dating Profiles, and Chat Live with other People.
• Chatting - Allow One on One Chatting, or Conferencing amongst many people together(Sports Chat, Political Chat, Current Events Chat, etc.)
• News - Provide Up to date News to the Callers.
• Weather - Provide the Current Weather Service to Callers.
• Voice SMS - Provide a Facility for Callers to Record a Message and forward the Message to the Requested Party.
• Quiz - Provide an Telephonic Quiz and give winners a prize.

Security & Emergency

• Emergency Notification - Call Residents to inform them about an Emergency (Tornado, Hurricane, Snow, Storms, etc.)

Travel & Lodging

• Hotel Booking - Provide ability to callers to Book their Hotel Reservations through the phone.
• Special/Deals - Let Callers know about special travel deals and services.
• Hotel Locator - For Multi-Chain Hotels, provide the nearest hotel information based on the state/zip code.

Automotive

• Dealer Information -Provider Dealer Hours, pricing and other information.
• Car Status - Provide Status of Car to Vehicle Owners, so they know if the vehicle is ready or not.
• Payment - Allow Customers to pay bills over the telephone to reduce time when picking up the vehicle.

Police & Parking

• Traffic ticket service - Allow Violators to pay Traffic Tickets over the phone.
• Notification - Notify Community of Suspicious Indviduals or Warnings.
• Parking - Allow Callers to pay Meter Parking through the Phone.

Airlines / Railways / Bus & other Transporation

• General Information - Provide Information about Services, Rates and Specials Offered.
• Schedule Infromation - Provide up to date Information about Train/Place/Bus Arrival And Departure Information.
• Bookings - Taking Ticket Bookings for Train/Plane/Bus.
• Complaint Booking - Allow Customers to File a Service/Billing Complaint so that it is Trackable and Accountable.
• Survey - Allows Customers to provide Service/Products/Suggesstion Feedback.
• Call Routing - Route Calls to the proper person/department.

Telephone Companies (Land & Mobile Operators)

• General Information - Provide Information about Services, Rates and Specials Offered.
• Account Information - Provide Information about Customer Account, Including Balance Due, Minutes Used, etc.
• Number Change Notification - Notify Callers that a Phone Number has been changed.
• New Number Notification - Notify Callers that the Phone Number has been changed, and play out the New Number.
• Bill Collection - Remind Residents of Late Payments due, and provide automated Payment service.
• Complaint Booking - Allow Customers to File a Service/Billing Complaint so that it is Trackable and Accountable.
• Survey - Allows Customers to provide Service/Products/Suggesstion Feedback.
• Call Routing - Route Calls to the proper person/department.