IVR stands for Interactive Voice Response. IVR (Interactive Voice Response) is a technology that allows users (usually callers) to obtain information from a phone system without the assistance of an operator. IVRs can accept input from callers, usually in the form of pressed phone keys, and can accept voice input and in some cases translate that into actions.

Voice Sms or Outbound Dialer (OBD) is a technology that automates bulk voice calls to mobile/telephone users and playing pre-recorded messages. Bulk Voice Sms or Outbound dialer system can dial out the required set of phone numbers and play the recorded prompts (messages) and also gather touch-tone inputs from the end-users to measure the response of the bulk voice Sms campaign.

Pulse is of 30 seconds. There is a 1 sec call-setup and 1 sec call-disconnect time which gets added to the call duration. This allows only calls of 28 seconds of talk time to be carried in one pulse and 58 seconds of talk time to be carried in two pulses.

Our system supports all 26 Indian languages.

No, there is no validity clause. As of now all the credits come with a lifetime validity.

No,there is no limit on the numbers that can be uploaded through the Phonebook. Please make sure that phonebook is either a CSV or a TXT file.

Yes you can schedule calls on both mobile and landline numbers. Please make sure that the number entered is a ten digit number For example: Mobile Number should be entered without 0 or 91 (9711520500) Land line numbers should be entered with the std code omitting 0 (1146208080)

No there is no difference in rates for STD and local calls.

We work on a prepaid model. As soon as you deposit the money in our accounts, the credits would be given to you. The credits will be deducted for any of the services that you consume like outgoing calls / incoming calls etc

As soon as we get the confirmation of your Payment your account will be activated within 24 hrs maximum. You will receive an SMS alert on Registered Number for Username and Password. You will also get an email as soon as the account is created.

The Bulk SMS service is the service through which one can send SMS in Bulk, i.e. thousands or text messages in just one click. In this process you need to upload an Excel file containing the database of a list of mobile numbers or can also send it directly through Excel using our SMS Excel plug-in. And you can send the same message to thousands of mobile numbers in an instant.

To get started sending bulk SMS the first thing needed to be done is to get registered to our site and order a SMS package suiting you. After that you will receive a welcome email containing your login credentials and links to help files. After that you need to Log- in to your account and upload your database (Excel file) containing the mobile numbers, compose message, and click on the Send Button. You can also send messages directly from Excel as well. To send your messages through Excel you need to download and install our SMS Excel plug-in. You can view and the message or delivery reports after that.

Transfer the amount directly to our account with online funds transfer. Pay using Cheque / Demand Draft / Payorder.

The SMS credits are the Currency you need to purchase to send Bulk SMS. In general the idea is that 1 credit equals to 1 message. But in case of special offers there can be discount options as well.

In our case we offer 160 character messages. This means that you can send 160 characters in a single message. However, if the length exceeds the character limit then it will be delivered as 2 or more messages according to the character count and the charges will also be in accordance to that. The character length for 2 messages is 306, for 3 messages are 459, for 4 messages are 612, and for 5 messages are 724.

Your credit balance can be seen in your control panel when you login to your account.

Yes. This is the most interesting part as there is no difference in costs for local or national SMS and you can easily send your message throughout India.

Yes. We provide you APIs which can easily be used in your software.

As soon as we get the confirmation of your Payment your account will be activated within 24 hrs maximum. You will receive an SMS alert on Registered Number for Username and Password. You will also get an email as soon as the account is created.