Outdial and Retry mechanism
The system can make multiple outbound calls at a time. For voice calls that do not get completed as the user’s phone is busy, not-reachable etc, retry mechanism is available.
DNC list for each campaign
The entire DCN (Do Not Call) mobile number database will be filtered for each campaign.
Multi channel dialing
Our outbound dialer platform in capable of dialing parallel calls for quick completion of the campaign.
Call forwarding option
We provide you a facility to play an automated call (IVR) for an incoming call and on choosing a right option (Press 5 to talk to our Executive) and automatic call forwarding can be enabled.
Integrate with third party
Integration with third-party systems like Websites, applications, ERP or CRM systems can be done on real-time using standard method like HTTP for outbound as well as inbound voice calls
Scheduling Bulk Voice campaigns
You can schedule your voice campaign on a predefined date and time. The called will be dialed out only at that time. Multiple messages can be scheduled with overlapping time/date ranges. These are handled independently of each other.
Voice SMS charging only on successful calls connected
We will charge only those calls which are successfully connected to the end users. Complete report for the successful calls will be shared